SHS Products

A UK company whose Directors have over 30 years’ experience designing, manufacturing, supplying and installing stainless steel and glass balustrade solutions for both homes and businesses. One of the first things people tend to notice is our wide range of stylish glass stainless steel and aluminium.

Sector : Engineering & Manufacturing

Where is your business based?

We are based in Aldridge in the West Midlands, We are about a 20 minute drive North of Birmingham

What is your name?

Rebecca Ashmore

What is your role within the business?

I am the Sales and Marketing Director

What does your business do?

We supply, install and manufacture steel and glass balustrade to both domestic and commercial customers.

What is special about your business - what makes it a great place to work?

All our systems are made bespoke to meet the customers requirements.

How many people do you employ?

50-60

What skills and qualities do you look for in new employees? Why should people look at jobs in this sector?

Someone who is willing to learn and be able to work as a team.

What other job roles do you have in your business?

We have many departments within our company, We have; A sales team who deal with incoming enquires and process the sales, We have an operations team who do the job breakdowns and smart-builder drawings and are also the after sales care. We have a CAD department for the more complex jobs, we have a manufacturing team who fabricate the steel work for each job and also a glass team who produce the glass for the systems. We also have a team of installers and surveyors.

How do I apply for opportunities?

Send your CV to careers@shsproducts.co.uk and put the opportunity you are interested in, in the email subject.

Thumb matt 2

Matt Leese

Job role: Sales

Describe what you do in your job. What is a typical day like?

Fast paced, challenging, problem solving, speaking with different people on a daily basis, meeting and exceeding their expectations

Was this your first job? What other jobs or work experience have you had?

Administrator at Howdens Joinery

What process did you have to follow to get your job?

.

What is great about your job? What part of your job do you enjoy the most?

Always changing, dynamic, rewarding

What training do you get at work to help you do your job role?

System information, building regulation training and sales process training

What skills are required to do your job?

Desire to succeed, drive, attention to detail, ability to engage with people from all walks of life

What role-specific qualifications do you think are needed to do your job?

.

How many years of experience do you need to do your job?

  • 1 - 2 years experience
Thumb amy leigh

Amy-Leigh Bedford

Job role: Sales

Describe what you do in your job. What is a typical day like?

Target driven, great team, pushes you to exceed above and beyond, great satisfaction.

Was this your first job? What other jobs or work experience have you had?

I worked in the beauty industry for 10 years previous.

What process did you have to follow to get your job?

I was recommended the company by an employee, and advised about the upcoming position, I had an interview and accepted the job a few weeks later.

What is great about your job? What part of your job do you enjoy the most?

The days are busy and go extremely quickly. The potential to earn more really spurs you on to exceed targets. Satisfaction in knowing you have advised someone to achieve a great

What training do you get at work to help you do your job role?

Full product training, full computer system training.

What skills are required to do your job?

*Organisation *Good communication skills *Confidence * Computer literate *Good phone manner

What role-specific qualifications do you think are needed to do your job?

No

Job Opportunity : Full Time Sales Advisor

Customer service advisor is responsible for delivering an excellent service to all customers by answering telephone and email enquiries, providing customer information, handling transactions responding to sales enquiries and converting them into sales. Must be well organised, good telephone manner, able to work under pressure and work part of a team as well as individually, be PC literate with a working knowledge of Microsoft applications. Key Responsibilities: • Deal with enquiries and sell company products from leads generated and close the sale • Reviewing your own sales performance work to individual targets to ensure meet or exceed Generate own leads • Diarise follow ups to call potential clients in line with company processes • Ensure that Blue Logic / Sales system is up to date and used effectively • Maintain customer records • Provide excellent customer service to all existing clients and potential clients • Be a team player with a good can do attitude • General day to day administrative duties • Listening to customer requirements and presenting appropriately to make a sale • Maintaining and developing relationships with existing customers • Calling to follow up online quotes from customers to prospect for new business • Responding to incoming email and phone enquiries • Acting as a contact between a company and its existing and potential customers • Challenging and handling any objections with a view to getting the customer to buy • Liaising with departments to check the progress of existing orders • Gaining a clear understanding of customers' businesses and requirements • Making accurate, rapid cost calculations and providing customers with quotations • Attending team meeting and sharing best practice with colleagues. • Provide ongoing Technical sales support to all staff and customers • Targets to be issued separately • You will also provide assistance as needed to other departments as and when needed • To meet the standards of performance, Behaviour and attendance as laid down by company policies and procedures Skills / Experience • Excellent telephone manor • Customer focused and service orientated • Experience in achieving results and making a difference • Team Player • Positive enthusiastic approach • Open & honest communication skills • Close attention to detail • Numeracy and literacy skills • PC literate, including working ability with Excel, and Word Behavioural and Technical Competencies • The ability to actively promote market and sell the service • Demonstrates trust, openness and respect in dealing with people • The ability to make a difference to the customer, delivering a high level of service • The ability to work as part of a team, support colleagues and promote team spirit • Good literacy numeracy and verbal communication skills and It literate • A positive individual with can do attitude result driven approach attitude • Keen to develop themselves and learn new skills • A good communicator who listens and is able to express themselves clearly • Committed and reliable • Welcomes change , is flexible and can adapt and deal with various demands • Honest , acts with integrity and takes responsibility • Demonstrates self-belief

Job Opportunity : Welder/Fabricator

A multi skilled fabricator/ welder who is confident with a practical background of successfully welding & fabricating stainless steel and various other components, you will work from specification of CAD/ smart builder drawings, to manufacture & construct bespoke balustrade systems, railings, handrails, structural steelwork and general mild steel fabrication. Operating machinery, aligning, cutting, welding, measuring and laying out parts he job may also include working on site installing structural steel balustrade, balcony systems. Key Responsibilities: • Must be able to read fabrication drawings and be competent with workshop machinery • Self-motivated and able to work under minimal supervision, and to strict deadlines • Experience in Mig, Tig,welding • Expierence of hand and power tools • Ability to work under pressure and to tight deadlines • Manual handling of -Hand Tools, Air driven tolls, chop saw, pillar drills and pneumatic machines • Study and interpret assembly instructions. • Listen to directions from supervisors. • Fabricate and assemble structural metal products. • Determine if all parts are present. • Read and interpret blueprints and sketches. • Read parts list. • Assemble tools and materials. • Positions parts and subassemblies. • Interpret measurements. • Verify specifications. • Assemble components. • Ensure all parts are fitted and screwed in properly. • Alter dimensions to fit specifications. • Resolve assembly and production issues. • Ensure working environment is clean and safe. • Operate fabricating machines such as rolls, shears, and flame cutters. • Ensure machines are maintained/ lubricated when necessary and cleaned down daily Skills/Experience: • Good communications has the ability to work as part of a team while also having plenty of your own initiative. • Strong problem solving and a desire to come up with practical solutions • Accuracy and attention to detail are essential. • Computer literate with working knowledge of Word, Excel and Outlook Behavioural and Technical Competencies • Demonstrates trust, openness and respect in dealing with people • The ability to make a difference to the customer, delivering a high level of service • The ability to work as part of a team, support colleagues and promote team spirit • Good literacy numeracy and verbal communication skills and It literate • A positive individual with can do attitude result driven approach attitude • Keen to develop themselves and learn new skills • A good communicator who listen·s and is able to express themselves clearly • Committed and reliable • Welcomes change, is flexible and can adapt and deal with various demands • Honest, acts with integrity and takes responsibility • Demonstrates self-belief

Job Opportunity : CAD Draughtsman

As part of the CAD team you will team work under supervision of the Contracts Manager. You’ll be working at a day-to-day level of individual projects following your Managers instructions for developing drawings in 2D & 3D, working from a computer model of the item or changing detailed diagrams so they can be more easily followed. Key Responsibilities: • Handle Complex assignments under minimal supervision • Create drawings and models from written and verbal specification obtained from the customer Understand and interpret clients' drawings (for example, ductwork/services layouts, architectural and structural details and plant / equipment information etc.). • Review drawings for completeness and accuracy • Work with the customer to, draw standard drawings & documentation, sign off Ready for fabrication • Maintain all revision drawings • Maintain communication with the customer • Specify dimensions, materials, and procedures for new products • Prepare multiple versions of drawings for review by engineers and architects • Draw plans using computer-aided design and drafting (CAD) software • Produce draft drawings and diagrams according to the given specifications • Calculate dimensions and allowances with accurate precision • Compile data and specifications sheets. • Revise drawings and layouts to accommodate changes and enhancements. • Be able to use computer drafting systems employed by the company and show willingness to learn new systems as necessary. • Have a basic understanding of computer drafting systems employed by the company to enable non-standard component drawings to be produced. • Be aware of and work in line with all current company standard procedures. • To support the development of drafting and drawing standards to ensure continuous improvement. Skills and interests • CAD technicians also need to appreciate construction methods and manufacturing processes. • Good communications, numeracy and IT skills are all important, as is the ability to work as part of a team while also having plenty of your own initiative. • Strong problem solving and a desire to come up with practical solutions • CAD technicians also need to have good colour vision, and be able to visualise drawings in 2D & 3D. • You need to be able to convert verbal and written information into two dimensional drawings which will then be used on site for Installation • Accuracy and attention to detail are essential. • Computer literate with working knowledge of Word, Excel and Outlook • Ability to produce documentation in a clear and concise manner • Strong analytical and logical skills Behavioural and Technical Competencies • Demonstrates trust, openness and respect in dealing with people • The ability to make a difference to the customer, delivering a high level of service • The ability to work as part of a team, support colleagues and promote team spirit • Good literacy numeracy and verbal communication skills and It literate • A positive individual with can do attitude result driven approach attitude • Keen to develop themselves and learn new skills • A good communicator who listens and is able to express themselves clearly • Committed and reliable • Welcomes change , is flexible and can adapt and deal with various demands • Honest , acts with integrity and takes responsibility • Demonstrates self-belief

Job Opportunity : Glass Laminator

Job Summary You ideally will have experience of glass cleaning, assembly and laminating You will be able to clean and remove excess material after the oven process You will be able to communicate at various levels and complete process paperwork You will have an eye for detail and be able to work against daily output targets You must be prepared to work alternate shifts “mornings and afternoons” in the future, starting on the current pattern of days, Product and process training will be provided Job Type: Full-time 2-10pm

Job Opportunity : CNC Glass Technician

Must be well organized, experienced within an industrial, manufacturing or factory environment Level of mechanical skill/ capability required, Responsibility and supervision of glass operatives. Highly motivated Team player who displays initiative and good communication skills Key responsibilities: • Processing customers’ orders accurately and in a timely manor • Measuring. Cutting, Forming, CNC Grinding, polishing, drilling and washing glass orders • Maximize full use of glass by optimization • To detect any defects in the glass and rectify using best practices. • Loading & off-loading all glass materials using appropriate trained equipment • Report promptly to line manager any potential or suspected quality defects • Comply with the Manual Handling Risk Assessments • Comply with the safe systems of work • To maintain maximum production efficiency and minimum down time. • Ensure adequate supply of spare tools & equipment at all times. • Support and assist newly appointed or less experienced colleagues by providing training and guidance where appropriate • Ensure that all equipment is cleaned down and kept in good working order, reporting any maintenance issues to the line manager • Any other duties that may be required from time to time to ensure the smooth running of the business, this also includes driving • Undertake forklift truck duties as required , ensuring that daily safety checks are conducted thoroughly • Work with team colleagues to ensure the workplace environment is maintained at to a high standard at all times • Create a good impression of SHS at all times and adhere to the company rules, including when travelling off site • To meet the standards of performance, Behaviour and attendance as laid down by company policies and procedures • To ensure that reasonable care is taken at all time for health & safety for yourself to comply with policies and procedures relating to health & safety within the company raising concerns and reporting any incidents or suggestions to your line manager Skills/ Experience • Health & Safety focused • Close attention to detail for production and quality • Past experience of measuring materials and cutting accurately • Fork lift & Counter balance license • Full driving license Behavioural and Technical Competencies • The ability to work as part of a team, support colleagues and promote team spirit • A positive individual with can do attitude result driven approach attitude • Keen to develop themselves and learn new skills • A good communicator who listens and is able to express themselves clearly • Committed and reliable • Welcomes change , is flexible and can adapt and deal with various demands • Honest , acts with integrity and takes responsibility • Demonstrates self-belief

Job Opportunity : Part Time Sales Advisor

Monday - Thursday 5.30pm to 8.30pm and Saturday AM Sales advisor is responsible for delivering an excellent service to all customers by answering telephone and email enquiries, providing customer information, handling transactions responding to sales enquiries and converting them into sales. Must be well organised, good telephone manner, able to work under pressure and work part of a team as well as individually, be PC literate with a working knowledge of Microsoft applications. Key Responsibilities: • Deal with enquiries and sell company products from leads generated and close the sale • Reviewing your own sales performance work to individual targets to ensure meet or exceed • Generate own leads • Diarise follow ups to call potential clients in line with company processes • Ensure that Blue Logic / Sales system is up to date and used effectively • Maintain customer records • Provide excellent customer service to all existing clients and potential clients • Be a team player with a good can do attitude • General day to day administrative duties • Listening to customer requirements and presenting appropriately to make a sale • Maintaining and developing relationships with existing customers • Calling to follow up online quotes from customers to prospect for new business • Responding to incoming email and phone enquiries • Acting as a contact between a company and its existing and potential customers • Represent the company at trade exhibitions, events and demonstrations • Negotiating on price to maximize probability. • Challenging and handling any objections with a view to getting the customer to buy • Advising on forthcoming product developments and discussing special promotions • Liaising with departments to check the progress of existing orders • Recording sales information, sending copies to accounts for figures and bonus payments • Gaining a clear understanding of customers' businesses and requirements • Making accurate, rapid cost calculations and providing customers with quotations • Attending team meeting and sharing best practice with colleagues. • Provide ongoing Technical sales support to all staff and customers • Targets to be issued separately • Attend trade shows • You will also provide assistance as needed to other departments as and when needed • To meet the standards of performance, Behaviour and attendance as laid down by company policies and procedures • To ensure that reasonable care is taken at all time for health & safety for yourself to comply with policies and procedures relating to health & safety within the company Skills / Experience • Excellent telephone manor • Customer focused and service orientated • Experience in achieving results and making a difference • Team Player • Positive enthusiastic approach • Open & honest communication skills • Close attention to detail • Numeracy and literacy skills • PC literate, including working ability with Excel, and Word Behavioural and Technical Competencies • The ability to actively promote market and sell the service • Demonstrates trust, openness and respect in dealing with people • The ability to make a difference to the customer, delivering a high level of service • The ability to work as part of a team, support colleagues and promote team spirit • Good literacy numeracy and verbal communication skills and It literate • A positive individual with can do attitude result driven approach attitude • Keen to develop themselves and learn new skills • A good communicator who listens and is able to express themselves clearly • Committed and reliable • Welcomes change , is flexible and can adapt and deal with various demands • Honest , acts with integrity and takes responsibility • Demonstrates self-belief • Job Type: Part-time

Apprenticeship : Apprentice Balustrade Fitter

Key Responsibilities: • Must be willing to learn to read fabrication drawings and learn to be competent with workshop machinery • Self-motivated • Willing to learn to use hand and power tools • Manual handling will be required • Happy to work at height with safe systems of work and supervision • Listen to directions from supervisors. • learn to fabricate and assemble structural metal products. • Determine if all parts are present. • Read and interpret blueprints and sketches • Read parts list • Assemble tools and materials • Positions parts and subassemblies • Interpret measurements • Learn to verify specifications • Assemble components • Attend site to professionally install balustrade systems under supervision • Learn to lay out and examine metal stock or workpieces to be processed to ensure that specifications are met • Ensure all parts are fitted and screwed in properly • Alter dimensions to fit specifications • Learn to resolve assembly and production issues • Ensure working environment is clean and safe • Ensure machines are maintained/ lubricated when necessary and cleaned down daily Skills • Good communications has the ability to work as part of a team while also having plenty of your own initiative • Strong problem solving and a desire to come up with practical solutions • Accuracy and attention to detail are essential • Computer literate with working knowledge of Word, Excel and Outlook Behavioural and Technical Competencies • Demonstrates trust, openness and respect in dealing with people • The ability to make a difference to the customer, delivering a high level of service • The ability to work as part of a team, support colleagues and promote team spirit • Good literacy numeracy and verbal communication skills and It literate • A positive individual with can do attitude result driven approach attitude • Keen to develop themselves and learn new skills • A good communicator who listens and is able to express themselves clearly • Committed and reliable • Welcomes change, is flexible and can adapt and deal with various demands • Honest , acts with integrity and takes responsibility • Demonstrates self-belief Job Type: Full-time Experience: • None required- some travel will be necessary including hotel stays when necessary

Job Opportunity : Estimator

Reporting to: Production Director A skilled diligent estimator capable of working under his or her own initiative with accuracy in delivering estimates for contract balustrade and metalwork, including balustrade, railings, Juliet balconies etc. Professional and a good communicator able to relate to team members and clients whilst acting in accordance with company guidelines- Key Responsibilities: • Must be able to read and understand drawings • Self-motivated and able to work under minimal supervision, and to strict deadlines • Able to attend pre-start and contracts meetings as required to represent the company • Computer literate • Ability to work under pressure and to tight deadlines • Willing to travel as required • Willing to learn systems • Interpret measurements. • Verify specifications and scale from drawings • Liaise with other departments including CAD and production/operations as required • Ensure working environment is clean and safe. • Good communications has the ability to work as part of a team while also having plenty of your own initiative. • Strong problem solving and a desire to come up with practical solutions • Accuracy and attention to detail are essential. • Computer literate with working knowledge of Word, Excel and Outlook Behavioural and Technical Competencies • Demonstrates trust, openness and respect in dealing with people • The ability to make a difference to the customer, delivering a high level of service • The ability to work as part of a team, support colleagues and promote team spirit • Good literacy numeracy and verbal communication skills and It literate • A positive individual with can do attitude result driven approach attitude • Keen to develop themselves and learn new skills • A good communicator who listens and is able to express themselves clearly • Committed and reliable • Welcomes change , is flexible and can adapt and deal with various demands • Honest , acts with integrity and takes responsibility • Demonstrates self-belief Job Type: Full-time Experience: • Estimating: 2 years (Preferred) a knowledge of construction contract is an advantage as is a knowledge of Health and safety Licence: • Driving License (Required)

Apprenticeship : Sales Administrator

The Role; • Qualify incoming sales leads/enquiries • Morning duties to include dealing with the previous days leads, keeping track of them and distributing them to the sales team. • Processing website orders • Check data accuracy in orders and invoices • Daily reports for the sales team- talk times, conversions. • Support the sales team • Update daily excel spreadsheets • Keep records and documentation up to date and accurate • Dealing with incoming emails • General Admin work Required Experience • Excellent organisation with a keen attention to detail • Ability to work in a team • Good working knowledge of Microsoft Office programmes (Excel) • Manage time • Prioritise work load Full training will be given on the different systems/softwares in operation. The ideal candidate is expected to be flexible and willing to learn and gain an understanding of all key functions in the business.